1.General Information

The website pbox.gr (“Website”) is owned and operated by the company “Pandora’s Box,” based in Corfu. The purpose of this Privacy Policy is to inform you about how we collect, use, store, and protect your personal data, as well as your rights as a user.

2.Data Controller

The data controller for your personal data is the company “Pandora’s Box”, Address: [27 Agia Sofia, Corfu, 49132, Tel.: +30 26610 47980, email: sales@pbox.g.

3.Data We Collect

3.1 Browsing Data: We automatically collect information about your access to the Website (IP address, browser type, access time, pages visited).
3.2 Personal Data: When you place an order, subscribe to the newsletter, or contact us, we collect your name, email address, shipping/billing address, phone number, and any other information you voluntarily provide to us.
3.3 Cookies and Similar Technologies: We use technical and analytical cookies to improve your experience, store preferences, and track traffic.

4.Purposes of Processing

4.1 Order Fulfillment: Your data is used to process and ship the products you purchase.
4.2 Informative Correspondence: If you have given your consent (opt-in), we send you newsletters with new products, offers, and events.
4.3 Customer Service: We use your contact information to support queries and complaints.
4.4 Service Improvement: We analyze aggregate browsing and sales data for statistical purposes and to improve the Website.
4.5 Legal Obligations: We retain data for the issuance of legal invoices and compliance with tax, commercial, or other regulatory provisions.

5.Storage Period

We retain your personal data:
– Data related to orders, for as long as required by tax law (usually 10 years).
– Data used for informational emails, unless you cancel your subscription.
– In general, only for as long as necessary to fulfill the purposes of processing or for as long as required by relevant legislation.

6.Sharing Data with Third Parties

We do not sell or share your personal data with third parties for commercial purposes. We may disclose data to:
– Banks and payment providers, to complete transactions.
– Courier companies, to deliver products.
– Accounting and law firms, only if required by law.
– Technical service providers (website hosting, CRM), operating under a confidentiality agreement.

7.Cookies and Analysis

7.1 Technical Cookies: Necessary for the proper functioning of the Website (session management, shopping cart).
7.2 Analytical Cookies: Allow the collection of statistical data (Google Analytics) with IP anonymization.
7.3 Cookie Management: You can configure or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of the Website.

8.User Rights

In accordance with the General Data Protection Regulation (GDPR), you have the right to:
– Request access to your personal data.
– Request correction of incorrect or incomplete data.
– Request deletion (“right to be forgotten”) under certain conditions.
– Request restriction of processing.
– Object to processing for direct marketing purposes.
– Request data portability.
To exercise your rights, please contact privacy@pbox.gr or write to the company address.

9.Data Security

We implement technical (SSL encryption, firewall) and organizational measures (access restriction, internal management policies) to protect data from unauthorized access, loss, or disclosure.

10.Policy Changes

Pandora’s Box reserves the right to revise or update the Privacy Policy. Each new version is posted on the Website with an indication of the date of update. We recommend that you check periodically for any changes.

11.Contact

For questions or clarifications regarding the Privacy Policy, please contact:
email: sales@pbox.gr
tel.: +30 26610 47980
Address: 27 Agia Sofia, Corfu, 49132

Thank you for choosing pbox.gr and trusting us to protect your personal data.